Remote Support

Work from Anywhere With LogmeIn – Included in your Services from JND

LogMeIn solutions include capabilities for on-demand customer support of PCs, smartphones and Macs, plus systems administration, remote access, remote control, file sharing, virtual private networking and data backup. From the helpdesk to non-IT support, LogMeIn solutions are easy to try, buy and use.

And better yet, as part of our IN Control Response System Manged Service,you get your own LogMeIn portal to access your machines from anywhere anytime. yes this is included in your services, so contact us today to learn more!

561-705-2905

Some features you get are:

Support Remote Computers and Smartphones: IT teams can remotely support PCs, Macs and smartphones on demand as if sitting in front of them.

Access Work Computers: Individuals, small teams and entire organizations can access their work computers from anywhere.

Connect Devices to Private Networks: Device and private network connectivity across public networks without the need for additional hardware.

Manage Servers and Workstations: Quickly and securely monitor large numbers of Windows-based remote computers and diagnose potential issues before outages occur.

Deliver Access, Management and Networking as a Service: Deliver essential remote IT services to even the most hard-to-reach, Internet-connected devices without large up-front costs or IT infrastructure changes.

Back Up Remote Computer Data: Secure, remote backup to storage devices you control.

Remote Support

Remote management and support is a key aspect to our program and service plans.

This allows our engineers and service technicians to decrease the time to resolve your issues and act proactively when our monitoring software alerts us to problems or potential problems on your systems.

We use secure applications such as Real VNC to help us in those tasks.

Ask one of our engineers or technicians what the best  and most secure solution is for your company and employees when it comes to working remotely.  — We have the answers!

The software has a widespread user base from individuals to the largest multi-national companies. Founded by the original developers of VNC to promote, enhance and commercialize VNC.

Visit their website at http://www.realvnc.com