So if you are a casual reader and don’t leave comments or hit like occasionally, JNDConsultingGroup.com and JNDWebDesign.com, as well as other sites, may have disappeared off your Facebook wall.

Getting the latest tips on Insurance Technology as well as the most recent security updates are very important so we have put together a quick how-to fix your Facebook wall so that you can see all those important articicles!

Step One:

At the top of your wall, there are two views Top News and Most Recent. Click Most Recent to bring down the drop down menu, then choose Edit Options.



Step Two:

Edit Options will bring up this Edit Your News Feed Settings box. From there, choose Show posts from: All of your friends and pages. Tadah, that’s  it, you’re done!

I hope this quick, little tutorial helped. Now you can help your Facebook friends by sharing this posts with them, since they likely won’t know about this change unless one of their friends they interact with the most shares it with them.  You can share this post by clicking the Facebook share buttom below.

Don’t Forget to Follow Us on Facebook

We have found a great list from tipsandtricksforpc.com that has lsted a number of shortcut keys for Outlook 2010. If you are a key person like myself, it does make for accessing different areas within Outlook much faster than point and click.

Even if you are not a keys person, find a couple that you use a lot and make your life just that much easier.

Have Fun!

A few shortcut keys to make your work easier with Microsoft Outlook 2010.

Just follow the shortcut keys below:

• CTRL+1: Switch to Mail.
• CTRL+2: Switch to Calendar.
• CTRL+3: Switch to Contacts.
• CTRL+4: Switch to Tasks.
• CTRL+5: Switch to Notes.
• CTRL+6: Switch to Folder List in Navigation Pane.
• CTRL+7: Switch to Shortcuts.
• CTRL+PERIOD: Switch to next message (with message open).
• CTRL+COMMA: Switch to previous message (with message open).
• CTRL+SHIFT+TAB or SHIFT+TAB: Move between the Navigation Pane, the main Outlook window, the Reading Pane, and the To-Do Bar.
• CTRL+TAB: Move around message header lines in the Navigation Pane or an open message.
• Arrow keys: Move around within the Navigation Pane.
• ALT+B or ALT+LEFT ARROW: Go back to previous view in main Outlook window.
• CTRL+Y: Go to a different folder.
• F3 or CTRL+E: Go to the Search box.
• ALT+UP ARROW or CTRL+COMMA or ALT+PAGE UP: In the Reading Pane, go to the previous message.
• SPACEBAR: In the Reading Pane, page down through text.
• SHIFT+SPACEBAR: In the Reading Pane, page up through text.
• ALT+RIGHT ARROW: Go forward to next view in main Outlook window.
• CTRL+SHIFT+I: Switch to Inbox.
• CTRL+SHIFT+O: Switch to Outbox.
• CTRL+K: Check names.
• ALT+S: Send.
• CTRL+R: Reply to a message.
• CTRL+SHIFT+R: Reply all to a message.
• CTRL+ALT+R: Reply with meeting request.
• CTRL+F: Forward a message.
• CTRL+ ALT+J: Mark a message as not junk.
• CTRL+SHIFT+I: Display blocked external content (in a message).
• CTRL+ SHIFT+S: Post to a folder.
• CTRL+SHIFT+N: Apply Normal style.
• CTRL+M or F9: Check for new messages.
• UP ARROW: Go to the previous message.
• DOWN ARROW: Go to the next message.
• CTRL+N: Create a message (when in Mail).
• CTRL+SHIFT+M: Create a message (from any Outlook view).
• CTRL+O: Open a received message.
• CTRL+SHIFT+D: Delete and Ignore a Conversation.
• CTRL+SHIFT+B: Open the Address Book.
• INSERT: Add a Quick Flag to an unopened message.
• CTRL+SHIFT+G: Display the Flag for Follow Up dialog box.
• CTRL+Q: Mark as read.
• CTRL+U: Mark as unread.
• CTRL+SHIFT+W: Open the Mail Tip in the selected message.
• ALT+ENTER: Show the properties for the selected item.
• CTRL+SHIFT+U: Create a multimedia message.
• CTRL+SHIFT+T: Create a text message.
• CTRL+ALT+M: Mark for Download.
• CTRL+ALT+U: Clear Mark for Download.
• F9: Send and Receive.
• CTRL+B (when a Send/Receive is in progress): Display Send/Receive progress.
• CTRL+SHIFT+D: Dial a new call.
• F3 or CTRL+E: Find a contact or other item (Search).
• F11: Enter a name in the Search Address Books box.
• SHIFT+letter: In Table or List view of contacts, go to first contact that starts with a specific letter.
• F5: Update a list of distribution list members.
• CTRL+Y: Go to a different folder.
• CTRL+SHIFT+B: Open the Address Book.
• CTRL+SHIFT+F: Use Advanced Find.
• CTRL+SHIFT+PERIOD: In an open contact, open the next contact listed.
• F11: Find a contact.
• ESC: Close a contact.
• CTRL+SHIFT+X: Send a fax to the selected contact.
• CTRL+N: Create a new appointment (when in Calendar).
• CTRL+SHIFT+A: Create a new appointment (in any Outlook view).
• CTRL+SHIFT+Q: Create a new meeting request.
• CTRL+F: Forward an appointment or meeting.
• CTRL+R: Reply to a meeting request with a message.
• CTRL+SHIFT+R: Reply All to a meeting request with a message.
• ALT+0: Show 10 days in the calendar.
• ALT+1: Show 1 day in the calendar.
• ALT+2: Show 2 days in the calendar.
• ALT+3: Show 3 days in the calendar.
• ALT+4: Show 4 days in the calendar.
• ALT+5: Show 5 days in the calendar.
• ALT+6: Show 6 days in the calendar.
• ALT+7: Show 7 days in the calendar.
• ALT+8: Show 8 days in the calendar.
• ALT+9: Show 9 days in the calendar.
• CTRL+G: Go to a date.
• ALT+= or CTRL+ALT+4: Switch to Month view.
• CTRL+RIGHT ARROW: Go to the next day.
• ALT+DOWN ARROW: Go to the next week.
• ALT+PAGE DOWN: Go to the next month.
• CTRL+LEFT ARROW: Go to the previous day.
• ALT+UP ARROW: Go to the previous week.
• ALT+PAGE UP: Go to the previous month.
• ALT+HOME: Go to the start of the week.
• ALT+END: Go to the end of the week.
• ALT+MINUS SIGN or CTRL+ALT+3: Switch to Full Week view.
• CTRL+A: Select all contacts.
• CTRL+F: Create a message with selected contact as subject.
• CTRL+J: Create a Journal entry for the selected contact.
• CTRL+N: Create a new contact (when in Contacts).
• CTRL+SHIFT+C: Create a new contact (from any Outlook view).
• CTRL+O: Open a contact form for the selected contact.
• CTRL+SHIFT+L: Create a distribution list.
• CTRL+P: Print.
• CTRL+ALT+2: Switch to Work Week view.
• CTRL+COMMA or CTRL+SHIFT+COMMA: Go to previous appointment.
• CTRL+PERIOD or CTRL+SHIFT+PERIOD: Go to next appointment.
• CTRL+E: Find a message or other item.
• ESC: Clear the search results.
• CTRL+ALT+A: Expand the search to include All Mail Items, All Calendar Items, or All Contact Items, depending on the module you are in.
• CTRL+SHIFT+F: Use Advanced Find.
• CTRL+SHIFT+P: Create a new Search Folder.
• F4: Search for text within an open item.
• CTRL+H: Find and replace text, symbols, or some formatting commands. Works in the Reading Pane on an open item.
• CTRL+ALT+K: Expand search to include items from the current folder.
• CTRL+ALT+Z: Expand search to include subfolders.

The new views may look like overwhelming to many users, however it can be easily customized to suit your needs, in this post we will detail how you can customize views in Outlook 2010.

How to change back to Show Messages By Date

Outlook 2010 has a new conversation  view enabled by default, though not many people will be comfortable with it, if you are not comfortable with the conversation view, you can easily change it back to the default date view.

To do that just select on the View tab in the Outlook Window Date from the available options.

Apply Current View to All Folders

By default different folders will have different views in Outlook 2010, however you can apply a single view to all the folders in a single step, without the need to customize each and every folder.

To apply a current view to all the folders, go to View tab and click on Change View, from the dropdown list click on “Apply Current View to Other Mail Folders”.

Being able to change and update your views is a simple and much needed task.

There are many more tips and tricks that you can find at JNDConsultingGroup.com

Contact us for more information on how we can make your business more productive.

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A very interesting feature in Outlook 2010 is the introduction of quick steps, this feature allows users to perform several actions quickly and easily.

For example you can send a report you received to a manager, create a list of users that you can quickly email to, forward it to someone else, send a meeting reply, move it to another folder and so on.

This is indeed a very useful feature and it will definitely help to increase your productivity. There are several things that this feature has, which are not clearly visible, we will dive into things and help you understand how to use Quick steps, create your own quick steps and customizing quick steps.

How To Use Quick Steps

Quick Steps are available to use from the Home tab. Outlook 2010 has a number of predefined quick steps which you can start using immediately.

The first two quick steps will quickly allow you to move email to a predetermined folder or to a folder that you can choose to move the email to.

The other quick steps allow you to forward the email to someone, or send it to a manager, however you will have to customize the email addressonce before you can send them out.

There are also options available to send out meeting reply or schedule a team meeting.

Customizing Quick Steps, Changing Order and Adding Shortcuts To Them

By default most of the quick steps are empty, they are only setup to perform certain actions, however you will still need to customize the actions before you can actually use them.

Let’s take a example of “To Manager” from the available Quick Steps, in order to start using it you will need to enter the email address of your manager, you can also change the label and title of the quick step.

To customize the quick step click on the down arrow key in the Quick steps window and select Manage Quick Steps.

A new window will open up displaying the list of you can move the order of the quick steps by clicking on the arrow, this will rearrange them.

In addition to that you can also modify, duplicate or delete the quick step, to modify the quick step click on the modify button.

When you click on the modify button a new window will open up, you can change the name, choose the action you want to apply and also add the parameters for the action, clicking on the Show Options link will display additional set of parameters available for a particular action.

You can also add multiple actions to be performed by the same quick step, to do that, just click on the Add Action button in the customizing quick steps window and input the additional actions you want to perform.

To make things more convenient you can also assign shortcuts to the quick step, at the bottom of the window, select a shortcut key for your quick step.

Once you have made the changes click on the Save button to apply them, finally click on the Ok button in the Quick steps window.

Creating New Quick Steps

The default quick steps provided may not be the only ones you may want, and you may need to create new quick steps according to your needs.

Outlook 2010 provides users with an option to create new Quick steps. To create a new quick step click on the down arrow in the quick steps box and click on the create new item.

This should open up a new window where you can create a new quick step, add a name for it.

In the second section you will need to select the action for the quick step, Outlook 2010 has several pre-defined actions, you can add you own too, we will take a look at how to do that in the next section.

In the meantime choose from one of the action that already exists. Once you have chosen the action you can customize it like we did in the earlier section.

You can also assign a shortcut key and add a tool tip to the quick step, once you have configured everything, click on the create button to create the new quick step.

We will be taking a look at several other features in Outlook 2010 and other Office 2010 products, if you haven’t checked out all the features you can visit the Office 2010 Tips page to read them all.

Well the time has come. With Windows 7 dominating the OS marketplace in systems sold, a large number of our clients have been migrating to Windows 7 along with Office 2010.

Outlook 2010 has been a major success over its 2007 predessesor. And this is for good reason.

Have a look at this article from MicrosoftFeed outlining 40+ cool features in Outlook 2010. Click Here

Also, stay tuned as we will be posting tips and tricks to help our clients make the most out of Microsoft’s new messaging flagship.

Contact us for more information on how we can make tools such as Outlook work for your company.

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The default mailbox size limit is 300MB.  The limit is set up by SLAC’s E-mail Administrators and can be increased upon request.

As you reach your limit, you’ll get a message about the possibility of being unable to send or receive messages (when approaching ~250MB).  Don’t panic, with these first warnings you are still fully able to send and receive email messages.  However, if you don’t do some cleanup you’ll eventually receive some more warnings about not being able to send messages (when approaching ~300MB).  Finally, If you still don’t clean up your mailbox, you’ll eventually be unable to receive messages at all (once limit is reached @350MB).

What can you do?

In Outlook there is a tool called Mailbox Cleanup used to manage the size of your mailbox. You can use this tool to view the size of your mailbox and individual folders. It can also  locate any items that are older than a certain date or items larger than a certain size. You can also View or Empty items in your Deleted Items folder. From the top menu in Outlook select Tools, then Mailbox Cleanup and you’ll see a window like this one:

Finding Total Size of Mailbox and Individual Folders

Click on the “View Mailbox Size…” button. You’ll see the total size of the mailbox and individual mail folders.

Finding Large Messages

Select “Find items larger than” and then fill in a size. Press Find… and you’ll see an Advanced Find window open and it will locate the messages. You can delete the messages you no longer need.

Finding Old Messages

Select “Find items older than” and then fill in the number of days. Press the “Find…” button. The Advanced Find window opens and it will locate the messages. You can delete the messages you no longer need.

Cleaning Out Your Trash

Click on the “View Deleted Items Size…” button to view items in your Deleted Items folder and/or press Empty to delete items from your Deleted Items folder. You can still retrieve them via Recover Deleted Items feature for 30 days.

Deleted Items folder should probably be emptied upon each exit from Outlook. This is set via: Tools; Options; Other… place a checkmark in the top box.

Finding Messages with Attachments

For this you’ll use the Advanced Find feature directly. From the Tools menu select Find and then Advanced Find. Press the Browse button and click on the top-most folder (e.g. Mailbox – …) and press OK. Select the More Choices tab and place a checkmark in the box labeled “only items with – one or more attachments“. You can fill in a minimum size in the lower part of this window too if you want (e.g. “greater than” and “1000″ to find those > 1MB). Press the Find Now button and it will begin the search. When it is completed you can delete the messages you no longer need from the displayed window.

Removing Attachments from messages

Based on the previous procedure (Finding Messages with Attachments); once you find the messages with attachments, your may choose to remove the attachment only and leave the original message in your mailbox:
Open the message in Outlook, right click the attachment, and select Remove.  Then save the message when prompted.  Note that there will be no indication that there ever was an attachment after this action is taken.

Reduce Items Count In Core Folders

For performance reasons, it’s strongly suggested that both the “Inbox” and “Sent Items” folders (known as Outlook Core folders) are kept with the minimum amount of items at any given time.  The recommended amount is between 2500 to 5000 items.  A range is given since email messages come in various sizes.  The larger the messages in your Inbox, the lesser the number of messages you ought to keep in it.  To obtain optimal performance for your online Outlook client, the contents of each of these two core folders should not exceed 5000 items.  This can be achieved by creating more mailbox folders and moving/filing messages accordingly.

Extra Cleaning Tips:

1. With Outlook, use the “Large Mail” under the “Search Folders” (bottom of Outlook left pane) to identify really big saved messages.  You’ll see messages grouped by Size categories (Enormous, Huge, Very Large and Large).  Review and delete those you don’t need any longer.

2. Sort your “Sent Items” folder by size and remove large unneeded messages.

3. Look for mail items you may have in your “Junk E-mail” folder, review and delete unwanted messages.

4. If after all the above, you still need to archive some personal folders, Choose File; New; Outlook Data File; Click on Outlook Personal Folders File (this will allow you to save >2GB in the file); Click the Ok Button – Locate the Folder you want to save them in and you are set.

Fun Fact: Did you know that around 240 million people in the US use Microsoft Outlook. (It was on wikipedia so it must be true!)

But on a more serious note, we often get asked the question “We use Outlook for everything, so how can we back it up?)

Well, first Outlook starts to depreciate in performance when it starts to get to large, often we see it start flaking out around 5GB or so, depending on the machine, memory, drive etc… So it is important to perform regular archiving to help with performance.

The Following Article links provide a great reference for the tools to use for backing up depending on your version:

Outlook 2007/2003/2002 Add-in: Personal Folder Backup from Microsoft

Using the Microsoft Outlook Personal Folders Backup Tool

Now what is neat about the above tool is that it will let you schedule your backups on an interval!  No more forgetting!

As for version 2000, as great a client as it may have been, it is now 10 years old and should be upgraded. So do a manual Export of your .pst file and migrate it over. Here is a link that will help you get started exporting the .pst file —-> Ways to back up Outlook 2000 data

For more information or regular Knowledge base emails, please subscribe over there on the right ————->

Microsoft outlook stores any email address you type into the “To” field–wrong or right. For example, if I type in “tom.doe@tedt.com” instead of “tom.doe@test.com”, outlook will try to auto-complete the error address into the email field. No matter where you try to correct this, the error email address will always be remembered.

If this happens to you and you get the auto-complete list, just press the arrow key until you have the incorrect email address highlighted. Then hit the DELETE key on your keyboard.
Subscribe to our Knowledge base articles on the right hand side of this post to keep up to date on everyday tips and tricks for technology.

Microsoft Online Services benefits include:

Latest Business Productivity Capabilities

• Discover the latest in business-class e-mail, Web conferencing, instant messaging, document collaboration and workflow
• Get the benefit of the latest messaging and collaboration features, designed to work together seamlessly
• Build your own solution with individual services or purchase as an integrated suite

Ease of Use

• Your end users have a unified experience to access all of the hosted services you’re using
• Administrators only have one place to go to manage subscriptions and to configure all Online Services
• End users have the ability to securely access the service anywhere without the need for a VPN connection and through a wide selection of mobile devices

Privacy & Rapid Disaster Recovery

• Secure Internet protocols including HTTPS and HTTP over SSL to access your services
• Redundant network architecture capable of disaster recovery
• In the event of datacenter connectivity issues, services switch over to a backup datacenter

Greater Flexibility

• Online offerings integrate with on-premises servers and applications so that organizations can run some applications internally and others as hosted services
• Leverages tools such as Active Directory synchronization so you can make online, on-premises, or hybrid deployment choices by service, user roles, and geography to meet organizational needs best

Improved Agility

• Quickly enhance or expand your IT capacity by adding new services without having to invest in the development of new skills or deploying new hardware and software
• Free your valuable IT resources from routine management tasks to focus on core business initiatives that can deliver a true competitive advantage

Business-class Security & Reliability

• Microsoft Online Services run on a global network of world-class data centers
• Our datacenters and services are protected by multiple layers of security and operational best practices
• Microsoft Online Services guarantee a service level agreement of 99.9% uptime
• Managed by rigorously screened and highly trained staff

Contact the team at JND Consulting Group LLC. to get started Today.

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When you use Outlook 2003 and set Word as your email editor or use Outlook 2007 or 2010, it’s easy to change signatures on your messages. If you use multiple email accounts, you can set a sig for each account and it’s changed each time you change the account, provided you have a default signature configured for each account.

First, create a sig for each account:

Browse to Tools, Options, Mail format, Signature section and click the Signature button to add signatures.

Click the New button to enter the text for your signature.

If you don’t want to use a signature with an account, create one called Blank. Enter two dashes and a space (– ) then Enter to create a signature that is identifiable. While you could just enter a space or two, it makes it easier to locate the signature block when it’s marked with the standard sig delimiter of –. This makes it easier when you right click to swap signatures or if you are having problems with spell check seemingly not working correctly (Tip 196: Signature Spellcheck).

When you are finished creating signatures, click Ok to return to the Options dialog screen. Set a sig for each account and for both new message and replies / forwards, using the Blank sig when you don’t want a default sig,

When you create an email or change accounts, the sig changes with the account selection or you can right click on the sig area and select a new one.

Signature files are stored at C:\Documents and Settings\username\Application Data\Microsoft\Signatures – three files for each sig – one each in HTML, plain text, and RTF format. You can copy these files to back up your signatures or copy them to/from another computer.

When you use the Outlook editor, you can’t change signatures as easily and signatures won’t change for the account, as they do with Word as the editor.